Kentucky Department of Education

 

Tech Tip 31 - Out of office assistant

Last Updated on Saturday, September 03, 2011 at 10:01 PM

Is it time for a break or getaway?  If so, be sure to set your Out of office assistant (OOA) message before you leave.  Doing so will keep your co-workers aware of your absence and your customers apprised of your return date.  Setting the OOA in Outlook 2007 is quite simple and with webmail (Outlook Live) it can be done from virtually anywhere.   To view the instructions below with screenshots, please visit the attachment below.

Outlook 2007 Instructions

From the Outlook client you will go to the menu bar and select Tools > Out of Office Assistant.  From here you can set your Out of Office replies to let people know that you are away, who to contact in your absence and when you will be returning.  Set the radio button option to Send Out of Office auto-replies.

Most of us have a lot to do to prepare before leaving on vacation you can use the Start and End time to turn on the service when you need to without needing to remember right before you leave.  Be sure to set the message you desire on both the Inside My Organization and Outside My Organization tabs.

Outlook Live Instructions

In webmail (Outlook Live) we have the ability to set up a reply for External emails that are sent to us.  First, go to the KDE homepage http://www.education.ky.gov/KDE and then click on the Webmail Access icon on the right hand side.  If you’re connected to the Internet on a KDE owned workstation you shouldn’t be asked for a password but you will have to supply a username/password if connecting from a personal/public workstation.  Once you’re logged in, click on Options and go to the menu on the left and find Organize E-Mail.  There you will click on the Tab for Automatic Replies.  Note that there are not separate tabs for setting up internal and external replies, but you still have the option to set them below for External Senders.

HAVE A GREAT VACATION!

To provide feedback or submit a technical topic/question you’d like to see addressed, please send e-mails to Matt.Jury@education.ky.gov

Published 7/25/2010

Out of Office Assistant instructions with screenshots for Outlook 2007 and Outlook.com OOA Instructions with Screenshots
For more information contact:

Matt Jury
15 Fountain Place
Frankfort, KY 40601
Phone: 502-564-2020 x404
Fax: 502-564-2265
matt.jury@education.ky.gov